Flint Media Group Ltd

Company

Flint Media Group Ltd, company number 17233269

Registered office

71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

Data controller / contact

Phil Crisp, Managing Director - studio@byflint.com / +44 (0)203 697 3722

Last updated

6 July 2026

This notice explains how Flint Media Group Ltd ("Flint", "we", "us", "our") collects and uses personal data when you visit byflint.com, get in touch with us, or work with us as a client, supplier or collaborator. It is written for the people whose data we hold - if you are a member of Flint staff, please refer to our internal Privacy Standard and Confidential Information Policy instead.

1. Who we are

Flint Media Group Ltd is a creative production and post-production company registered in England and Wales under company number 17233269. Our registered office is at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. For the purposes of UK data protection law, Flint is the "controller" of the personal data described in this notice.

2. The personal data we collect

Depending on how you interact with us, we may collect:

• Contact details, such as your name, email address, phone number and job title, when you enquire about our services or get in touch;

• Correspondence and communications you send us, including via email, our website contact form, or social media;

• Business information, such as your company name and the nature of any project or brief, when you engage us as a client or work with us as a supplier or freelancer;

• Technical and usage data about how you use our website, such as your IP address, browser type, device information and pages visited, typically collected via cookies or similar technologies; and

• Any other information you choose to share with us, for example as part of a creative brief, project files, or portfolio materials.

We do not intentionally collect Special Category Data (such as health or biometric information) or Criminal Convictions Data via our website, and would only do so where clearly relevant to a specific engagement and with an appropriate legal basis.

3. How and why we use your data

We use personal data for the following purposes:

• To respond to enquiries and communicate with prospective and current clients, suppliers and collaborators (legal basis: legitimate interests / taking steps to enter into a contract);

• To deliver, manage and invoice for our creative production and post-production services (legal basis: performance of a contract);

• To maintain our business relationships, including keeping records of suppliers, freelancers and collaborators (legal basis: legitimate interests);

• To send marketing communications about our work and services, where you have agreed to receive these or where the soft opt-in exception applies, and always with the ability to opt out (legal basis: consent or legitimate interests, as applicable);

• To operate and improve our website, including understanding how it is used (legal basis: legitimate interests, or consent for non-essential cookies); and

• To comply with our legal, accounting and regulatory obligations (legal basis: legal obligation).

4. Cookies

Our website may use cookies or similar technologies to help it function and to understand how visitors use it. Where cookies are not strictly necessary for the site to work, we will ask for your consent before setting them, and you can manage or withdraw your preferences at any time through your browser settings or any cookie preference tool provided on the site.

5. Who we share data with

We do not sell personal data. We may share it with:

• Trusted service providers who support our business, such as website hosting, email, accounting, and project management tools, under contracts that require them to protect your data;

• Freelancers and collaborators engaged on a specific project, where sharing is necessary to deliver that project; and

• Professional advisers, regulators or authorities, where we are required to do so by law.

Where any service provider is located outside the UK, we put appropriate safeguards in place, such as the UK International Data Transfer Agreement or an adequacy decision, before transferring personal data to them.

6. How long we keep your data

We keep personal data only for as long as necessary for the purposes it was collected, including to meet legal, accounting or reporting requirements. Enquiry and marketing data is typically retained for as long as you remain engaged with us or subscribed to communications, and client and project records are retained in line with our standard business and accounting retention periods.

7. Your rights

Under UK data protection law, you have the right to:

• be informed about how we use your personal data;

• request access to the personal data we hold about you;

• ask us to correct inaccurate or incomplete data;

• ask us to erase your data in certain circumstances;

• restrict or object to certain processing, including direct marketing;

• request that certain data be transferred to another organisation; and

• withdraw consent at any time, where we rely on consent.

To exercise any of these rights, please contact us using the details above. We may need to verify your identity before responding.

8. Keeping your data secure

We use appropriate technical and organisational measures to protect the personal data we hold against unauthorised access, loss, misuse or disclosure.

9. Complaints

If you have a concern about how we handle your personal data, please contact us first so we can try to resolve it. You also have the right to complain to the UK's independent supervisory authority:

• Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

• Telephone: 0303 123 1113

• Website: ico.org.uk

10. Changes to this notice

We may update this notice from time to time to reflect changes in our practices or the law. The "last updated" date at the top of this notice shows when it was last revised. We encourage you to check back periodically.